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-Add an Outlook.com alias to your account and send email to Gmail users using that aliasFor more information, go to Add or remove an email alias in Outlook.comIf you are having problems with Outlookthere are few things we can help with to get you back to sending and receiving your email. Some email providers (such as your ISP or even Gmail) won't let you send messages larger than a certain sizeAdding pictures and large attachments to your message can prevent you from sending that message (and any messages sent after the large message). If you see messages piling up in your Outlook outbox or people you're sending messages to aren't receiving them, try the following methods to fix the issue.+If you have ever had to call any tech support or your company's IT team, this is what they will start with. And as experienced IT Support technician I cringe having to ask users this but before we move on...Is your computer plugged incharged and turned on? Get free trial to explore all the solution’s data protection capabilities. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletionTherefore, you can locate the original files at their primary SharePoint site and restore them from there.
  
-We recommend setting Windows Update to automatically download and install recommended updates. Bug fixesnew featuresand performance enhancements are released regularlyThere are a number of possible reasons for Outlook to behave this way.+For that, we have suggested a reliable PST Recovery Tool. After that, Outlook will check for and install any available updates. Once the Outlook update process is completereopen the Outlook application. Againcheck if Microsoft Outlook crashes when openingRun the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging.
  
-The team is sweeping all remaining capacity to identify and address residual issues. You can easily go with the manual as well as the professional methodAs you can see the manual method seems to be very complicated and lengthy, so you can directly go with the third-party tool to solve the common Outlook errors. In the end, users should choose a method or procedure that they are totally comfortable to perform itUsuallythis type of error shows some issueserrors, or glitches on the local disk where your Microsoft Outlook PST files are located.+The good news is that the majority of problems can easily be solved on the client’s sideReboot your system and try to launch your Outlook app after to check if the synchronization issues are solvedIf you use Microsoft Office 365 Outlook as a standalone email clientand you cannot send and receive email messagescheck the Outlook connection settings.
  
-The team is sweeping all remaining capacity to identify and address residual issues. Outlook Fix Blog While these Microsoft accounts work in other Microsoft products (e.g. OneDriveWindows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etcFor more information, go to Reduce attachment size to send large files with OutlookIf you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues.+After changing the settings, save them and restart Outlook. Nowmanually sync your mailbox using the Update Folder button under the Send/Receive tabAll users are set to the domain.org upon being created.
  
-Read how to Add your Outlook.com account to another mail app. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. Although it's not possible at the moment to turn the feature off entirelyyou can choose to remove it from your favorites list by right clicking the folder and selecting Remove from FavoritesWe have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. We're aware of an issue where Outlook Fix Blog some users see the error message "Your message can't be displayed right now". Microsoft has released Windows Hotfix file to remove the contacts folder synced by the Teams app.+Now, let us move into the solutions to fix the issue of MS Outlook. Once the file is re-writtenrelaunch the apps and everything microsoft 365 fix issues is stableThe only other change to the Exchange Server was certificate update for IIS.
  
-Running the latest version of Outlook ensures you have the most recent fixes and updatesAn outdated version can also be a cause of why Outlook keeps crashing unexpectedly. The simplest solution often resolves many software-related issuesSimilarly, restarting your computer can clear temporary glitches and refresh your systems resources.+Once you have explored the basics like internet connectivity and updated software, examining any error reports becomes critical to zeroing in on the problemLooking at the screenshot attached, I don’t see any indication that we have errors syncing. The user with the @domain.onmicrosoft.com email address doesnt lock up everyday, but the onmicrosoft.com stays as the primary email address.
  
-If the above steps, especially ScanPST.exe, fail to resolve the "Outlook won’t open" error, your Outlook data file is likely severely corrupted or extensively damagedIn such critical situations, a specialized and reliable professional tool like the Aryson Outlook PST Repair Tool becomes the best solutionA damaged or corrupted Outlook user profile is a common reason for "Outlook won’t open" errors.+Still, the files you send to the recycle bin are not permanently removedFile and storage issues with Microsoft Office 365 are more serious than other issuesThey are not merely inconvenient and slow down work but can also lead to critical data loss.
  
-If you are still seeing this issuerestart Outlook a couple of times so it can pick up the service changeAll colleagues have on-prem mailbox, just like myselfUpgrade to Microsoft Edge to take advantage of the latest featuressecurity updates, and technical support. We recommend setting Windows Update to automatically download and install recommended updates.+You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understandthere are often solutions. If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser. Check that your computer meets the minimum system requirements to install OfficeSee System requirements for Office for list of additional requirementsIf your computer can't install the full desktop version of Office because your [[https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html|microsoft 365 fix issues]] computer doesn't meet the system requirementsyou can try using Office Online in your computer's browser.
  
-This command clears any broken settings related to the navigation pane and can frequently fix startup issues. If creating a new profile solves your issue, you can [[https://code.swecha.org/orvillemcconac/6560168/-/issues/6|Outlook Fix Blog]] return to the Show Profiles dialog and delete your old profileWhen you know the cause of Outlook is having trouble starting then now the next step is to apply the appropriate fixBelow are several proven methods to resolve Outlook’s trouble issues. It enables you to verify its performance and functionality and ensures your critical data can be recovered without hassle.+To check if the security application is causing the issue, you can temporarily disable the antivirus program or Firewall and then update the foldersIf the issue is resolved, it indicates that your antivirus software or Firewall is interfering with OutlookTo resolve this, you can add Outlook and its related processes as exception in your security software or consider switching to a security application that is compatible with Outlook. You can experience sync issues in Outlook due to poor or no network connectivitySo, first check if your internet connection is stable and working properly.
  
-Maybe you've added a new program to your computer that doesn'get along with Outlook, or your system has a virusRegardless of the specific causethere are several key troubleshooting fixes to try that might help. If you try to delete or move large number of messages at once, Outlook can appear to freezebut reallyit's working behind the scenesIf Outlook is performing some operation on hundreds or thousands of messages at onceit might appear to be stuck.+To install or check for updates on your Mac, see Check for Office for Mac updates automatically. You can run the Microsoft 365 activation troubleshooter to help you fix activation issues. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren'running a supported Windows or Mac operating system. Howeveryou may still be able to use Office Online in your computer's browser. If you're student or teacher and don't see an option to install Officeyou may be eligible for Office 365 Educationwhich includes Word, Excel, PowerPoint, and OneNoteFor steps to install an offline version of Microsoft 365see Use the Office offline installer and select the correct tab for your version of Office.
  
-If you lose your connection to the internet, classic Outlook won't be able to send your messagesTo fix this problem, on the ribbonselect the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online modeYou may need to open the message and send it again or choose Send/Receive.+You may face issues in loading Outlook Profile if you lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). A vast community of Microsoft Office365 users that are working together to support the product and othersI try to open the app and it is stuck on the initial logo screen when opening any program. Nowlet’s start with the procedure to download Outlook mailbox folders. Close Outlook and search for "Scanpst.exe" in the search box.