If you have ever had to call any tech support or your company's IT team, this is what they will start with. And as experienced IT Support technician I cringe having to ask users this but before we move on…Is your computer plugged in, charged and turned on? Get a free trial to explore all the solution’s data protection capabilities. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion. Therefore, you can locate the original files at their primary SharePoint site and restore them from there.

For that, we have suggested a reliable PST Recovery Tool. After that, Outlook will check for and install any available updates. Once the Outlook update process is complete, reopen the Outlook application. Again, check if Microsoft Outlook crashes when opening. Run the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging.

The good news is that the majority of problems can easily be solved on the client’s side. Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved. If you use Microsoft Office 365 Outlook as a standalone email client, and you cannot send and receive email messages, check the Outlook connection settings.

After changing the settings, save them and restart Outlook. Now, manually sync your mailbox using the Update Folder button under the Send/Receive tab. All users are set to the domain.org upon being created.

Now, let us move into the solutions to fix the issue of MS Outlook. Once the file is re-written, relaunch the apps and everything microsoft 365 fix issues is stable. The only other change to the Exchange Server was a certificate update for IIS.

Once you have explored the basics like internet connectivity and updated software, examining any error reports becomes critical to zeroing in on the problem. Looking at the screenshot attached, I don’t see any indication that we have errors syncing. The user with the @domain.onmicrosoft.com email address doesn’t lock up everyday, but the onmicrosoft.com stays as the primary email address.

Still, the files you send to the recycle bin are not permanently removed. File and storage issues with Microsoft Office 365 are more serious than other issues. They are not merely inconvenient and slow down work but can also lead to critical data loss.

You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions. If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser. Check that your computer meets the minimum system requirements to install Office. See System requirements for Office for a list of additional requirements. If your computer can't install the full desktop version of Office because your microsoft 365 fix issues computer doesn't meet the system requirements, you can try using Office Online in your computer's browser.

To check if the security application is causing the issue, you can temporarily disable the antivirus program or Firewall and then update the folders. If the issue is resolved, it indicates that your antivirus software or Firewall is interfering with Outlook. To resolve this, you can add Outlook and its related processes as exception in your security software or consider switching to a security application that is compatible with Outlook. You can experience sync issues in Outlook due to poor or no network connectivity. So, first check if your internet connection is stable and working properly.

To install or check for updates on your Mac, see Check for Office for Mac updates automatically. You can run the Microsoft 365 activation troubleshooter to help you fix activation issues. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren't running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer's browser. If you're a student or teacher and don't see an option to install Office, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. For steps to install an offline version of Microsoft 365, see Use the Office offline installer and select the correct tab for your version of Office.

You may face issues in loading Outlook Profile if you lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). A vast community of Microsoft Office365 users that are working together to support the product and others. I try to open the app and it is stuck on the initial logo screen when opening any program. Now, let’s start with the procedure to download Outlook mailbox folders. Close Outlook and search for “Scanpst.exe” in the search box.

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