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classic_outlook_not_responding_stuck_at_processing_stopped [2026/02/17 06:37] – created tracithomson311classic_outlook_not_responding_stuck_at_processing_stopped [2026/02/25 15:46] (current) – created hesterkaiser68
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-To learn more about how to share feedback, see How do I give feedback on Microsoft Office. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email.+If you have ever had to call any tech support or your company's IT team, this is what they will start with. And as experienced IT Support technician I cringe having to ask users this but before we move on...Is your computer plugged in, charged and turned on? Get a free trial to explore all the solution’s data protection capabilities. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion. Therefore, you can locate the original files at their primary SharePoint site and restore them from there.
  
-Use the People page to find, view, create, and edit contacts and contact lists. To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com. At the top of the message list, you can choose how you want to view the list. There might also be a visual alert that a message is unread, has an Fix Outlook Site attachment, or is flagged. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com.+For that, we have suggested a reliable PST Recovery Tool. After that, Outlook will check for and install any available updates. Once the Outlook update process is complete, reopen the Outlook application. Again, check if Microsoft Outlook crashes when opening. Run the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging.
  
-The methods provided in this article can be used to troubleshoot the error messages listed in the following table. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com.+The good news is that the majority of problems can easily be solved on the client’s side. Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved. If you use Microsoft Office 365 Outlook as a standalone email client, and you cannot send and receive email messages, check the Outlook connection settings.
  
-You want to organize your mailbox by creating specific folders. In this article, you'll find clear step-by-step solutions to the most common user questions to help you get the most out of the New Outlook. Proper ALT text usage is often the key factor in getting your recipient to click that "allow images" button so they can see your email in all its glory. It’s important to test your email across every device or email client that your recipients may be opening on, but it’s especially important to test for Outlook. That depends on the version in which your animation is opened.+After changing the settings, save them and restart Outlook. Now, manually sync your mailbox using the Update Folder button under the Send/Receive tab. All users are set to the domain.org upon being created.
  
-When the new account is created, a profile is also created. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still Fix Outlook Site occurs when you use the new profile. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program doesn't run when you restart the computer.+Now, let us move into the solutions to fix the issue of MS Outlook. Once the file is re-written, relaunch the apps and everything microsoft 365 fix issues is stable. The only other change to the Exchange Server was a certificate update for IIS.
  
-Microsoft Outlook users come various kinds of Outlook error messages and codes while working on it. But there are a few solutions that you can try to fix common Outlook issues and problems. Try Safe Mode, Create a new Profile, Recreating account, ScanPST.exe to repair PST file etc. If they all fail, then go for a reliable software which resolves PST file issues instantly. If Microsoft Outlook error message appears due to PST file issue, then it is quite easy to find the solution [[https://git.lakaweb.com/horaciocoggins/tawanna1996/wiki/The-heart-of-the-internet|Fix Outlook Site]] for it.+Once you have explored the basics like internet connectivity and updated software, examining any error reports becomes critical to zeroing in on the problem. Looking at the screenshot attached, I don’t see any indication that we have errors syncing. The user with the @domain.onmicrosoft.com email address doesn’t lock up everyday, but the onmicrosoft.com stays as the primary email address.
  
-Shows contacts or contact lists depending on what you selected in the left pane. Select a contact or contact list to view details in the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. When you select a specific day in the calendar, any appointment or event scheduled for that day is listed in this area. You also can select a day or time slot and create a new appointment or event. If Outlook shows Disconnected at the bottom of the status bar, this issue may occur due to improper Autodiscover resolution.+Still, the files you send to the recycle bin are not permanently removed. File and storage issues with Microsoft Office 365 are more serious than other issues. They are not merely inconvenient and slow down work but can also lead to critical data loss.
  
-If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. Your user profile is a collection of settings that let you customize the computer appearance and performance.+You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions. If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser. Check that your computer meets the minimum system requirements to install Office. See System requirements for Office for a list of additional requirements. If your computer can't install the full desktop version of Office because your [[https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html|microsoft 365 fix issues]] computer doesn't meet the system requirements, you can try using Office Online in your computer's browser.
  
-There could be multiple reasons for the same, hence various workarounds. Follow these methods to resolve the Outlook stuck on loading profile issue. Outlook is the most helpful email client for organizations and it has so many common errors also.+To check if the security application is causing the issue, you can temporarily disable the antivirus program or Firewall and then update the folders. If the issue is resolved, it indicates that your antivirus software or Firewall is interfering with Outlook. To resolve this, you can add Outlook and its related processes as exception in your security software or consider switching to a security application that is compatible with Outlook. You can experience sync issues in Outlook due to poor or no network connectivity. So, first check if your internet connection is stable and working properly.
  
-This article describes how to set up multi-factor authentication (MFA) for Office 365 users. One of the most common security support requests we receive from our Office 365 customers is... Power for providing "An Outstanding Customer Service Experience" for its Assisted Technical Support. J.D. Power 2024 Certified Assisted Technical Program, developed in conjunction with TSIA.+To install or check for updates on your Mac, see Check for Office for Mac updates automatically. You can run the Microsoft 365 activation troubleshooter to help you fix activation issues. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren't running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer's browser. If you're a student or teacher and don't see an option to install Office, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. For steps to install an offline version of Microsoft 365, see Use the Office offline installer and select the correct tab for your version of Office.
  
-I also removed some old Fix Outlook Site add-ins and an old, inactive account (but Outlook worked no problem with these for a long time). After reinstalling, now it freezes constantly, even when not in use. Roughly every 5 seconds, the window freezes, grays out, and gives a "not responding" message--just as before.+You may face issues in loading Outlook Profile if you lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). A vast community of Microsoft Office365 users that are working together to support the product and others. I try to open the app and it is stuck on the initial logo screen when opening any program. Now, let’s start with the procedure to download Outlook mailbox folders. Close Outlook and search for "Scanpst.exe" in the search box.