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classic_outlook_not_responding_stuck_at_processing_stopped [2026/02/16 17:36] – created freddy69k36classic_outlook_not_responding_stuck_at_processing_stopped [2026/02/25 15:46] (current) – created hesterkaiser68
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-If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next stepI can't open the Microsoft Outlookwhen I try to open the application is staying in loading screen and nothing happens. After some minutes I need to put again the password for my acount and again nothing happensIf I get in the mail he says "Trying to connect to your server"If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile.+If you have ever had to call any tech support or your company's IT teamthis is what they will start with. And as experienced IT Support technician I cringe having to ask users this but before we move on...Is your computer plugged incharged and turned on? Get a free trial to explore all the solution’s data protection capabilitiesFor example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletionTherefore, you can locate the original files at their primary SharePoint site and restore them from there.
  
-Repairing your Office programs can resolve issues with Outlook not responding or freezingErrors in Microsoft 365 support for Outlook loading screen files are repaired automaticallyIf installing the latest updates didn't resolve your issue, move on to the next step.+For that, we have suggested a reliable PST Recovery Tool. After that, Outlook will check for and install any available updatesOnce the Outlook update process is complete, reopen the Outlook application. Again, check if Microsoft Outlook crashes when openingRun the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging.
  
-The Inbox Repair tool should also create backups before you begin the repair processWhether you backed up the data file manually or with the Inbox Repair tool, we recommend remembering the backup locationIn the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or Lost and Found folder. Although the repair process might recreate some of the foldersthey may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structureHave you got to know about some efficient methods that can be used to repair Outlook Mac?+The good news is that the majority of problems can easily be solved on the client’s sideReboot your system and try to launch your Outlook app after to check if the synchronization issues are solvedIf you use Microsoft Office 365 Outlook as standalone email client, and you cannot send and receive email messages, check the Outlook connection settings.
  
-If any errors still existrun the steps again until no errors appearYou can also try converting OST files to PST using a converter tool like SysTools OST to PST Converter, which you can download from the Microsoft StoreConverting the file to a PST can help salvage the data support for Outlook loading screen before losing it entirelyThe legacy version of Outlook on Mac computers will only save mailbox data in an SQLite database, which you can use to create an OLM file to archive your data. But the good part is, you can fix most of these problems with simple steps.+After changing the settingssave them and restart OutlookNow, manually sync your mailbox using the Update Folder button under the Send/Receive tabAll users are set to the domain.org upon being created.
  
-When you're doneyou might need to restart your computer. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilitiesTo install the latest Windows and Office updatesclick the link below. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. The first thing you should try is to fix the basic Outlook issues.+Nowlet us move into the solutions to fix the issue of MS OutlookOnce the file is re-writtenrelaunch the apps and everything microsoft 365 fix issues is stable. The only other change to the Exchange Server was a certificate update for IIS.
  
-We have found a pretty easily solution that most of the time with this error. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps belowIf the issue is urgent or affecting your work, don’t waste time trying 20 fixesOur certified Outlook support team is here to resolve the issue remotelyWhen you install Officean Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.+Once you have explored the basics like internet connectivity and updated software, examining any error reports becomes critical to zeroing in on the problemLooking at the screenshot attacheddon’t see any indication that we have errors syncingThe user with the @domain.onmicrosoft.com email address doesn’t lock up everydaybut the onmicrosoft.com stays as the primary email address.
  
-If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working againAlong with that, it will be support for Outlook loading screen helpful to keep your folder structure safeIn addition to that, it is usually easy to use, even if you’re not a tech-savvy person.+Still, the files you send to the recycle bin are not permanently removedFile and storage issues with Microsoft Office 365 are more serious than other issuesThey are not merely inconvenient and slow down work but can also lead to critical data loss.
  
-We run hybrid solution for our mailservers, some are still on prem and others already in the cloudThe mailbox was initialy an on-prem mailbox and then was moved to Microsoft 365. During this statei am unable to remove it and i had to delete the old profile and create a new one to access my mailsWe have recently seen huge influx of people getting stuck on the blue outlook loading screen, with "loading profile" at the bottom.+You might get an error that has number and maybe some descriptive textAlthough the messages are hard to understandthere are often solutions. If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser. Check that your computer meets the minimum system requirements to install OfficeSee System requirements for Office for list of additional requirements. If your computer can't install the full desktop version of Office because your [[https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html|microsoft 365 fix issues]] computer doesn't meet the system requirements, you can try using Office Online in your computer's browser.
  
-For example, the first time you try to Dismiss All on a list of remindersOutlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything elsePressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from respondingCreate your account and connect with a world of communities.+To check if the security application is causing the issue, you can temporarily disable the antivirus program or Firewall and then update the folders. If the issue is resolvedit indicates that your antivirus software or Firewall is interfering with Outlook. To resolve this, you can add Outlook and its related processes as exception in your security software or consider switching to a security application that is compatible with Outlook. You can experience sync issues in Outlook due to poor or no network connectivity. So, first check if your internet connection is stable and working properly.
  
-Next, you can go back and turn them on one at timeSoit will be helpful to find out which one caused the issueIn shorteven small things can make Outlook stop working. But the good support for Outlook loading screen part isyou can fix most of these problems with simple stepsTrustedTech is a Microsoft solutions Partner in the following areas.+To install or check for updates on your Mac, see Check for Office for Mac updates automatically. You can run the Microsoft 365 activation troubleshooter to help you fix activation issues. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren't running supported Windows or Mac operating systemHoweveryou may still be able to use Office Online in your computer's browserIf you're a student or teacher and don't see an option to install Officeyou may be eligible for Office 365 Educationwhich includes Word, Excel, PowerPoint, and OneNoteFor steps to install an offline version of Microsoft 365, see Use the Office offline installer and select the correct tab for your version of Office.
  
-To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and [[https://www.simpra.org:3000/irwina87431060/troubleshooting-outlook-startup-issues2005/wiki/Outlook:-How-to-repair-corrupted-PST-and-OST-files|support for Outlook loading screen]] then double-click the Scanpst.exe file. As the process concludes, you can preview all repaired content across the platform. On deciding which content you want to save, set the desired path on your deviceWhile handling ityou might have accidentally changed some unwanted settings. There is another situation where your application'cache may be full. For both conditions, you have to access your Outlook settings and make appropriate changes to repair Outlook Mac.+You may face issues in loading Outlook Profile if you lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). A vast community of Microsoft Office365 users that are working together to support the product and othersI try to open the app and it is stuck on the initial logo screen when opening any programNowlet’start with the procedure to download Outlook mailbox folders. Close Outlook and search for "Scanpst.exe" in the search box.