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| classic_outlook_not_responding_stuck_at_processing_stopped [2026/02/16 17:36] – created freddy69k36 | classic_outlook_not_responding_stuck_at_processing_stopped [2026/02/25 15:46] (current) – created hesterkaiser68 |
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| If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. I can't open the Microsoft Outlook, when I try to open the application is staying in loading screen and nothing happens. After some minutes I need to put again the password for my acount and again nothing happens. If I get in the mail he says "Trying to connect to your server". If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. | If you have ever had to call any tech support or your company's IT team, this is what they will start with. And as experienced IT Support technician I cringe having to ask users this but before we move on...Is your computer plugged in, charged and turned on? Get a free trial to explore all the solution’s data protection capabilities. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion. Therefore, you can locate the original files at their primary SharePoint site and restore them from there. |
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| Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Microsoft 365 support for Outlook loading screen files are repaired automatically. If installing the latest updates didn't resolve your issue, move on to the next step. | For that, we have suggested a reliable PST Recovery Tool. After that, Outlook will check for and install any available updates. Once the Outlook update process is complete, reopen the Outlook application. Again, check if Microsoft Outlook crashes when opening. Run the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging. |
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| The Inbox Repair tool should also create backups before you begin the repair process. Whether you backed up the data file manually or with the Inbox Repair tool, we recommend remembering the backup location. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure. Have you got to know about some efficient methods that can be used to repair Outlook Mac? | The good news is that the majority of problems can easily be solved on the client’s side. Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved. If you use Microsoft Office 365 Outlook as a standalone email client, and you cannot send and receive email messages, check the Outlook connection settings. |
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| If any errors still exist, run the steps again until no errors appear. You can also try converting OST files to PST using a converter tool like SysTools OST to PST Converter, which you can download from the Microsoft Store. Converting the file to a PST can help salvage the data support for Outlook loading screen before losing it entirely. The legacy version of Outlook on Mac computers will only save mailbox data in an SQLite database, which you can use to create an OLM file to archive your data. But the good part is, you can fix most of these problems with simple steps. | After changing the settings, save them and restart Outlook. Now, manually sync your mailbox using the Update Folder button under the Send/Receive tab. All users are set to the domain.org upon being created. |
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| When you're done, you might need to restart your computer. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. The first thing you should try is to fix the basic Outlook issues. | Now, let us move into the solutions to fix the issue of MS Outlook. Once the file is re-written, relaunch the apps and everything microsoft 365 fix issues is stable. The only other change to the Exchange Server was a certificate update for IIS. |
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| We have found a pretty easily solution that most of the time with this error. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. If the issue is urgent or affecting your work, don’t waste time trying 20 fixes. Our certified Outlook support team is here to resolve the issue remotely. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors. | Once you have explored the basics like internet connectivity and updated software, examining any error reports becomes critical to zeroing in on the problem. Looking at the screenshot attached, I don’t see any indication that we have errors syncing. The user with the @domain.onmicrosoft.com email address doesn’t lock up everyday, but the onmicrosoft.com stays as the primary email address. |
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| If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. Along with that, it will be support for Outlook loading screen helpful to keep your folder structure safe. In addition to that, it is usually easy to use, even if you’re not a tech-savvy person. | Still, the files you send to the recycle bin are not permanently removed. File and storage issues with Microsoft Office 365 are more serious than other issues. They are not merely inconvenient and slow down work but can also lead to critical data loss. |
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| We run a hybrid solution for our mailservers, some are still on prem and others already in the cloud. The mailbox was initialy an on-prem mailbox and then was moved to Microsoft 365. During this state, i am unable to remove it and i had to delete the old profile and create a new one to access my mails. We have recently seen a huge influx of people getting stuck on the blue outlook loading screen, with "loading profile" at the bottom. | You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions. If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser. Check that your computer meets the minimum system requirements to install Office. See System requirements for Office for a list of additional requirements. If your computer can't install the full desktop version of Office because your [[https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html|microsoft 365 fix issues]] computer doesn't meet the system requirements, you can try using Office Online in your computer's browser. |
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| For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. Create your account and connect with a world of communities. | To check if the security application is causing the issue, you can temporarily disable the antivirus program or Firewall and then update the folders. If the issue is resolved, it indicates that your antivirus software or Firewall is interfering with Outlook. To resolve this, you can add Outlook and its related processes as exception in your security software or consider switching to a security application that is compatible with Outlook. You can experience sync issues in Outlook due to poor or no network connectivity. So, first check if your internet connection is stable and working properly. |
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| Next, you can go back and turn them on one at a time. So, it will be helpful to find out which one caused the issue. In short, even small things can make Outlook stop working. But the good support for Outlook loading screen part is, you can fix most of these problems with simple steps. TrustedTech is a Microsoft solutions Partner in the following areas. | To install or check for updates on your Mac, see Check for Office for Mac updates automatically. You can run the Microsoft 365 activation troubleshooter to help you fix activation issues. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren't running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer's browser. If you're a student or teacher and don't see an option to install Office, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. For steps to install an offline version of Microsoft 365, see Use the Office offline installer and select the correct tab for your version of Office. |
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| To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and [[https://www.simpra.org:3000/irwina87431060/troubleshooting-outlook-startup-issues2005/wiki/Outlook:-How-to-repair-corrupted-PST-and-OST-files|support for Outlook loading screen]] then double-click the Scanpst.exe file. As the process concludes, you can preview all repaired content across the platform. On deciding which content you want to save, set the desired path on your device. While handling it, you might have accidentally changed some unwanted settings. There is another situation where your application's cache may be full. For both conditions, you have to access your Outlook settings and make appropriate changes to repair Outlook Mac. | You may face issues in loading Outlook Profile if you lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). A vast community of Microsoft Office365 users that are working together to support the product and others. I try to open the app and it is stuck on the initial logo screen when opening any program. Now, let’s start with the procedure to download Outlook mailbox folders. Close Outlook and search for "Scanpst.exe" in the search box. |