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Below, we’ll guide you through a series of solutions, from simple, quick fixes to more in-depth repairs, to help you get Outlook up and running again. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

You may have installed an add-in that’s causing problems with the app. Or, your PC may have a virus or malware infection, preventing your app from help with Outlook error messages launching. For Outlook not opening problems, you can use Kernel Outlook PST Repair to fix the corrupt PST file and import it to restore mailbox items. This innovative Outlook PST recovery software repairs large PST files without compromising their integrity. The tool simplifies all your tasks related to Microsoft Outlook 2016.

To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email.

Steps to Repair a Corrupt Outlook Data File:Close Outlook completely.Open File Explorer and navigate to: …Locate and run SCANPST. …Click Browse, select your Outlook data file (. …If errors are found, click Repair.Restart Outlook and check if the issue is resolved.

The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.

Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Outlook caches various files to speed up your app experience. When you have issues with the app, it’s likely the app’s cached files are corrupted. In this case, you’ll have to remove your app’s cache to resolve your issue.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook.

In case of Outlook crash, re-installing the application is the most recommended method to fix the issue. To access the calendar shared with help with Outlook error messages your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. If you manually type in the secondary connected account email address in the “From” field, the email is sent as “On behalf of” your primary Outlook.com account.

Give Outlook a few minutes to finish the process and it should start to work again. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for help with Outlook error messages Windows issues for you. The navigation pane, which typically displays your Inbox, Sent Items, and other folders on the left sidebar, can sometimes become corrupted.

Do you know that Microsoft Outlook is the most complex program in the Office suite? Sometimes Outlook keeps freezing just because there are so many other applications opened on your computer. Generally, Outlook hangs on loading profiles or performing any other operation because it is not getting enough memory. It often happens when you are using outdated PCs having low internal memory. However, you may experience this situation even if you use a modern computer with enough memory. So it is better to close all other programs while using Microsoft Outlook.

A simple reset often resolves this and allows Outlook to open correctly. Here are some common fixes that should work when Outlook doesn't open, whether you're using Windows or a Mac. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile.

One such issue is when you are stuck on loading your Outlook profile and the set of folders cannot be opened. It’s too frustrating because you can’t even use the app and find out what’s wrong with it. Are you experiencing profile loading issues in Outlook?

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