This is an old revision of the document!


To support increased security, as of August 30, 2024, Microsoft will remove the ability to send user account details and passwords in email from within the Microsoft 365 admin center. We recommend that you print the account information to a PDF file, then share it with your users in a secure manner. This article is for people who set password expiration policy for a business, school, or nonprofit. To complete these steps, you need to sign in with your Microsoft 365 Fix Services site admin account.

Google Calendar may be working correctly, you’ve just not selected the calendar. If this doesn’t work, the only way to make it work is to use a third-party calendar automation tool like OneCal. Reconnecting imported calendars (Outlook, iCloud, or Google Calendars) using the Google Calendar app on your iPhone or iPad is not possible.

If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use the uninstall troubleshooter to uninstall Office completely. After your uninstall is complete, try reinstalling Office.

Advancing your awareness of Microsoft 365 backup mechanisms can provide supplementary safeguarding for essential data and ensure its retrieval in the future. In the Send/Receive Settings – All Accounts window, ensure that the Calendar checkbox is checked. We're on O365, most users are on the monthly enterprise channel (version 2404) with a couple early adopters on the Current channel.

The reasons for this issue could be various, including corrupted Outlook profiles, bad data files, and so on. If an Outlook loading profile stuck issue happens to your PC, you're at the proper place. Just keep reading this post to urge some possible solutions to the present issue. As mentioned before, the Outlook stuck on loading profile issue could be caused by corrupted data (PST or OST) files. In this case, you'll use the Inbox Repair Tool (SCANPST.exe) to repair Outlook data files.

But fret not; this comprehensive guide will unravel the mysteries behind this Outlook Stuck on Loading Profile issue. Moreover, we’ll equip you with the knowledge to get your Outlook back in action. To work around the issue, you will need to end all Office processes that are running and disable the presence features. Once your Outlook file is repaired, restart Outlook to see if the difficulty is resolved. Restart the Outlook application and check if the issue persists. Further, start the application again to check if the error has been fixed.

If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly. It will help pinpoint the troublesome add-in you can remove or replace. In today’s fast-paced digital world, we rely heavily on email for communication and organization. When Microsoft Outlook, a widely-used email client, gets stuck on the “Loading Profile” screen, it can feel like an insurmountable obstacle.

However, they're not doing anything in particular to cause the issue - just using outlook with no add ins outside of teams, so this seems to be a new bug in the past week or two. Check out our article on The Best Calendar Sync Tools to find out a comparison of the best calendar sync tools in the market. For example, date and time changes made by one user on a specific shared calendar event does not seem to sync up with other users that follow that same shared calendar. If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setup. Before you begin, make sure that your device has the latest operating system and app updates.

Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). If you use Microsoft Office 365 Outlook as a standalone email client, and you cannot send and receive email messages, check the Outlook connection settings. Make sure that network access to the Microsoft servers is not blocked. Check the firewall on your computer, the router, and DNS configuration.

Below the reset section in the Office Advanced Options (shown above) is an uninstall link. You’ll then need to re-download and reinstall Microsoft Office. If you're not sure what plan you have, follow the steps in What Office 365 for business subscription do I have? It could also happen because you haven't assigned a license to yourself or your users. If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements.

You can activate Office on up to five computers per user. If a user needs to install Office on a sixth computer, you have to deactivate an installation. Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it. See Deactivate Office 365 if you see a “limit reached” error.

Edit this page