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In the meantime, please use the workarounds suggested for each issue. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, methods to stop Outlook crashing you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. Learn how to collect, map, prioritize, test, and iterate on user feedback to refine your value proposition and user journey in user experience design.

Sometimes, Outlook fails to open when it can’t load your view settings in the app. In this case, you can reset your view settings before opening the app. Select your Microsoft Office installation on the list and choose “Change” at the top. In this case, open Outlook in safe mode where your add-ins aren’t loaded and remove any suspicious add-ins. Due to underlying system or PST issues, Outlook may crash, freeze, or not function properly.

Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website. Your profile stores a variety of settings that control how Outlook looks and feels.

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If you are using Outlook on a PC, you can check to see what is currently permitted by your computer or try to reset the Credential Manager and remove any old passwords. There are a number of reasons this issue arises, which makes it even more infuriating. It could be an issue with a setting on the account, or it could be something external that is blocking normal functions in Outlook. It's incredibly common to have Outlook crash because of a corrupted PST file. Add-ins are a pretty frequent culprit for Outlook lagging issues because they are meant to provide additional functionality, but they put additional pressure on loading time.

There are different steps to take if you are on Windows (you'll need to locate the Search Index) or Mac (use Spotlight). First, let's read about how to check if Outlook is indexing on Windows. A laggy search is one of the most common Microsoft Outlook problems. It may arise at different times, depending on your platform or device. You can still log in to Outlook with a legacy @live.com email address. The first rule of Outlook troubleshooting is to eliminate the most obvious suspects.

Remember, the key to successfully managing PST files lies in understanding their role in your Outlook environment and taking proactive steps to maintain their health. Regular backups, staying vigilant for signs of corruption, and knowing when to use the right repair tools are essential practices. In cases of severe corruption, it is recommended to use a professional repair tool like the SysCurve PST Repair Tool.

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To display 500 files on one page rather than the default of 50 takes much longer as more metadata details are needed to be retrieved. We recommend that you don’t change the default file list setting and use the column filters available in your file list. Alternatively, use the search this location feature with a metadata search term. This page will guide you through the structure of the content and how it can be used.

If you are using Outlook on a PC, you can check to see what is currently permitted by your computer or try to reset the Credential Manager and remove any old passwords. The Credential Manager is where Windows stores passwords and login information methods to stop Outlook crashing on your computer. It acts as a vault with specific settings and permissions you can adjust. Check your settings to see if you've got the “always prompt for password” feature enabled.

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