This is an old revision of the document!


While we fix the problem, you can send the file as a OneDrive link. Find solutions to common problems or get help from a support agent. Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues.

To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing “Start Task Manager”. Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it and hit the “End Process” button. Outlook Repair Support Team If your user profile or folder is stored on a network drive, Outlook will be slower to respond and might become a hanging outlook problem.

This shouldn’t be an issue, however, because if Scanpst finds any errors, it will prompt you to make a backup before attempting to repair the file. In this window you can check the status, the number of failed requests (under Req/Fail), and which mailbox is experiencing the issue. To the right of each Outlook Repair Support Team folder is the Empty drop-down menu which provides options to delete all items in that folder, or items 3 months and older, 6 months and older, and 12 months and older. For more information on how to improve Outlook performance when using MDaemon Connector, you can review our Improving Outlook Performance how-to guide. Each folder will be listed with its size and number of messages. Outlook email accounts are provided to employees, students, alumni, retirees, and for generic accounts.

Run Test E-mail AutoConfiguration to confirm Autodiscover is resolving to Intermedia servers which helps Outlook to connect properly. Not something you want to take on lightly, but sometimes you have to. Be aware that you may need your product key if you received one. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. After you've selected a task, you can use the details pane to do things like add more information, add steps, or mark as important.

Download the Outlook Diagnostics Tool from Microsoft“s official website and run it. Launch it and it will automatically scan and attempt to fix the issues. V. Next, clear all the checkboxes in the list and then click on the OK button to save your settings. Some programs running in the background of your computer may conflict with Outlook and cause it to crash. You could try restarting your computer and then reopening Outlook to see if it runs correctly. Click the Archive this folder and all subfolders option, and select the folder you want to archive. You could create a new profile in Outlook when faced with “not responding errors” A new profile is also advised when you upgrade to a newer version of Outlook.

If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. If filling in the right info doesn’t work or if your other provider doesn’t provide POP access, contact the provider. If you have Outlook in your startup folder, remove the shortcut from the startup Outlook Repair Support Team folder. Ensure that your firewall or antivirus is not blocking the connection.

Verify your internet connection and confirm there are no outages in your area that could be affecting your connectivity. Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. Some users may not be able to empty their Deleted Items folder. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user.

If your antivirus software isn't up-to-date, Outlook may not function correctly. Start the tool and proceed to the email repair section and add files. Start Registry Editor by Pressing the Windows Key+R to open a Run dialog box. Select such processes and hit the “End Task” button one at a time.

You can set the size for the PST file, and the software will split it after recovery. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. This software also allows to recover Lost Attachments Edited from Outlook. The above solution will help you to resolve the Outlook Stuck at Loading Profile error.

Use the People page to find, view, create, and edit contacts and contact lists. To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com. At the top of the message list, you can choose how you want to view the list. There might also be a visual alert that a message is unread, has an Outlook Repair Support Team attachment, or is flagged. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com.

Edit this page