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If not, the cause of the error is something else. http://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html The simplest solution often resolves many software-related issues. Similarly, restarting your computer can clear temporary glitches and refresh your system’s resources. Support and Recovery Assistant performs diagnostic checks and returns potential solutions for you to try in order to resolve Outlook issues. Sometimes a program running in the system’s background interferes with Outlook, causing it to crash.
Corrupt data files (OST or PST) can also cause this Outlook crashing issue. However, rebuilding the data file can resolve corruption issues. The most common problem users encounter when accessing their email accounts in Outlook is “Outlook 365 crashing”. In most cases, the issue is caused by incompatible or faulty add-ins. This article discusses some methods for resolving Outlook 365 keep crashing issues.
Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. We are aware that some users may not be able to receive email from Gmail accounts. We're aware of an issue where some users see the error message “Your message can't be displayed right now”. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. This issue has been mitigated and we are continuing to monitor http://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection.
On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Besides this, if you are using any anti-virus software, keep them temporarily shut down. Try to do this and see if the http://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html problem in Outlook goes away.
We run a hybrid solution for our mailservers, some are still on prem and others already in the cloud. The mailbox was initialy an on-prem mailbox and then was moved to Microsoft 365. During this state, i am unable to remove it and i had to delete the old profile and create a new one to access my mails. We have recently seen a huge influx of people getting stuck on the blue outlook loading screen, with “loading profile” at the bottom.
To work around the issue, you will need to end all Office processes that are running and disable the presence features. Restart the Outlook application and check if the issue persists. Further, start the application again to check if the error has been fixed. Here, we have mentioned an overview of all possible troubleshooting solutions. Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged.
I have found that when this happens its due to the Account in windows needing to be updated. If you close outlook(make sure its not in the system tray) then click on start and type Domain, then find Access work or school. You should see the Microsoft account, click on it and disconnect it. Find solutions to common problems or get help from a support agent. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you.
Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is. If you're having trouble installing HubSpot Sales for Outlook, the troubleshooting steps listed here should help you get up and running in no time. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.
The old version of Microsoft Outlook can crash sometimes due to bug issues. Updating your Outlook to the latest version can solve the issue as the latest version might be released with fixing those bugs. Add-ins improve your Outlook by providing more features and enhancements. But in some cases, it may interfere with normal functioning and may cause Outlook to crash/hang. To disable add-ins, follow the instructions below. If your Outlook crashes when opening or on startup or even if Outlook stucks at Processing, you can fix it by opening Outlook in Safe Mode.
ProcedureExit Outlook.Open a Run dialog box. …Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025
With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management. She is dedicated to simplifying complex technology terminologies for all users. Her articles and guides demonstrate her commitment to streamlining email management for professionals or businesses of any size. Run Wondershare Repairit for Email and click the “Select File” option to add the corrupted PST files.
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