This is an old revision of the document!


Users often turn to Microsoft’s ScanPST tool, but it struggles with large files and doesn’t always finish the job. It will resolve the Microsoft Outlook crashing issue to some extent. If this doesn’t work, move to the next part. Ellie is a technical writer for Driver Easy.

Restart the Outlook application and check if the issue persists. Further, start the application again to check if the error has been fixed. If you are still experiencing issues after trying both of these solutions, contact the EIT Service Desk. The software provides options to split the resultant PST file. You can set the size for the PST file, and the software will split it after recovery.

PSTs and OSTs act like Outlook’s memory banks. When common Outlook startup issues they get too large, go corrupt, or are poorly configured, things start to break. This should resolve the issue of ‘Outlook keeps crashing’. If not, you can try reinstalling Office 365 or repairing it.

So, we have produced this list of general things to try to resolve your problem in Outlook. Read on to find out how to fix common Outlook problems below. The key to a successful email program is ensuring your messages land in the inbox, not the spam folder. Validity Sender Certification is the industry’s most exclusive email allow-list—helping senders reach more inboxes and bypass key spam filters around the world. Incorrect SMTP parameters are a frequent cause of email sending issues. Your email client needs the correct settings to communicate with the SMTP server.

If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. If filling in the right info doesn’t work or if your other provider doesn’t provide POP access, contact the provider. If you have Outlook in your startup folder, remove the shortcut from the startup common Outlook startup issues folder. Ensure that your firewall or antivirus is not blocking the connection.

If not, the cause of the error is something else. common Outlook startup issues The simplest solution often resolves many software-related issues. Similarly, restarting your computer can clear temporary glitches and refresh your system’s resources. Support and Recovery Assistant performs diagnostic checks and returns potential solutions for you to try in order to resolve Outlook issues. Sometimes a program running in the system’s background interferes with Outlook, causing it to crash.

If you’re having problems importing your mail from another Gmail address, including one you got through work, school, or another organization, try these steps. If you’re having problems importing your mail, try each of the steps below. After you try each one, check to see if the problem is fixed.

Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. If you are having issues sending email, this might be due to validation issues with your Microsoft Account. We are aware that some users may not be able to receive email from Gmail accounts.

We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues. If you've successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened.

Try to open Outlook in Safe Mode and Disable Add-insPress the Windows button and R keys together.Type Outlook /safe in the Run window and select OK.The Choose Profile dialog box is displayed. Accept the default Outlook settings and choose OK.If prompted, enter the password, and then click OK.

Additionally, you can try the free trial tool to learn all about its functionalities and workings as well. Nevertheless, you cannot save the recovered data when using the demo tool. For that, common Outlook startup issues purchase the premium version of the software. After your account has been repaired, restart Outlook. Check if the problems causing ‘my Outlook keeps shutting down’ persist.

Edit this page