This is an old revision of the document!


If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook. This efficiently fixes the “Outlook freezes when sending email” error. Repairing your Office programs can resolve issues with Outlook not responding or freezing.

Read on to find out how to fix common Outlook problems below. When built-in tools fall short, professional solutions pick up the slack. If you're curious to get started, we recommend downloading our free trial.

If you recently deleted your Google Account, you can follow the steps to recover your account. If you think someone is using your Google Account without your permission, follow the steps to recover a hacked or hijacked Google Account or Gmail. If your account is affected, be sure to secure your account and update your recovery information. “I had a large PST file that was causing Outlook to crash. Cigati handled it like a breeze. The software is user-friendly and provides clear instructions. I'm so glad I found this tool.”

It 'Compresses' or 'Splits' the repaired PST that reduces further chances of corruption. Stellar Repair for Active Directory (AD) checks, analyzes, and repairs corrupt Active Directory databases. The software restores repaired AD guide to repair Outlook problems objects on a different machine with same domain name. If you're unable to use the Sign-in Helper to get into your account because your recovery info is wrong or inaccessible, you may not be able to regain access to your account again. You're always welcome to sign up for a new account, but just make sure to keep your new account's recovery info up to date. If the recovery options displayed for your account are out-of-date, go to the “Can't sign in after trying the steps above?” section of this help article for more info.

Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again. Outlook is one of the most complex applications of the Microsoft Office suite, which makes it extremely resource-hungry. Outlook may hang simply because it does not have enough memory to run or perform a required operation.

From time to time Microsoft Outlook adopts quite an annoying habit to hang around even if the user persistently attempts to shut it down. This problem existed in earlier versions and it may occur with recent Outlook 2013 and 2010. At Insight IT, we use tools like Outlook advanced diagnostics, Microsoft Support and guide to repair Outlook problems Recovery Assistant, and deep knowledge of classic outlook advanced to resolve issues with Outlook. Corrupted or broken files in Microsoft Office or Microsoft 365 can cause serious performance issues. Use the repair your office option in Control Panel to get back on track.

In the Search box, type the name or email address of a person or a keyword you want to search for, and press Enter guide to repair Outlook problems or select . See Working with message folders in Outlook.com to learn more about available folders. To find the item with the attachment, scan the list of items in the thread.

When you do, you can follow these steps to avoid getting locked out of your Google Account. To protect your account, it may be temporarily locked after too many unsuccessful attempts to sign in. It will unlock automatically after 12 hours, but you can always regain access immediately using the Sign-in Helper.

If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook.

A virus or antivirus software issue can wreak havoc on your system, and Outlook won’t escape unscathed. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it. To create a user profile, you must first create a user account.

Stellar Repair for Outlook is a professional tool to repair large and severely corrupt PST files and restores data with 100% precision. It supports recovery from Outlook 2019, 2016, and earlier versions. Stellar Mailbox Extractor for Exchange Backup repairs and extracts data from corrupt Exchange BKF & VHDX backup files. This software also exports offline mailboxes to live Exchange Server.

Edit this page