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Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.If your antivirus software includes integration with Outlook, you may experience performance issues in Outlook. In this case, you can disable all Outlook integration within the antivirus software.

Shows contacts or contact lists depending on what you selected in the left pane. Select a contact or contact list to view details in the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.

Microsoft periodically releases Windows updates and service packs. Having the latest updates and service packs can help improve your computer’s overall performance as well as Outlook’s performance. Items moved into new folders will still be located when searching a mailbox. You can use Microsoft Support and Recovery Assistant to diagnose both Calendar and Mail issues that affect Outlook. To download and install the Assistant, see About Microsoft Support and Recovery Assistant.

The best part is that you are spoiled for choice because some are quick to implement while others are time-consuming. This section introduces solutions that you can use when Outlook 2016 or Outlook 2013 is not opening. If none of the above steps work, the issue may be more complex or related to server-side problems that only Microsoft can resolve. Find solutions to common problems or get help from a support agent.

Shows contacts or contact lists depending on what you selected in the left pane. Select a contact or contact list to view details in the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. When you select a specific day in the calendar, any appointment or event scheduled for that day is listed in this area. You also can select a day or time slot and create a new appointment or event. If Outlook shows Disconnected at the bottom of the status bar, this issue may occur due to improper Autodiscover resolution.

Unfortunately, none of these actions have resolved the problem. Other users in my company do not experience this issue, which makes me suspect that this is a user account-specific problem. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes.

Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite. This happens to accounts that are configured in the iOS Mail app. Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account.

Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. We are aware that some users may not be able to receive email from Gmail accounts. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up.

There could be many reasons for this issue, including corrupted Outlook data files, conflicts between add-ins, or outdated software. Let’s explore the most common reasons why Outlook isn’t opening and how to resolve this frustrating situation. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors.

You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. So, we have produced this list of general things to try to resolve your problem in Outlook. Read on Outlook repair support team to find out how to fix common Outlook problems below. To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help?

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