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This command clears any broken settings related to the navigation pane and can frequently fix startup issues. Below, we’ll guide you through a series of solutions, from simple, quick fixes to more in-depth repairs, to help you get Outlook up and running again. Use the Inbox Repair Tool (scanpst.exe) Outlook repair tutorial to scan your pst-file for errors.
Run the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging. This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem. Furthermore, we learned six manual solutions to fix this issue.
Additionally, you can try the free trial tool to learn all about its functionalities and workings as well. Nevertheless, you cannot save the recovered data when using the demo tool. For that, purchase the premium version of the software. After the restart, try opening Outlook again to see if the Outlook keeps shutting down issue is resolved.
If Outlook does not crash, this indicates that one or more Add-ins are to blame for the Outlook 365 crash. If this does not resolve the Outlook 365 crash issue, proceed to the next solution. Here is the next solution for your Microsoft Outlook keeps crashing on Windows. This step will show you how disabling the add-ins can help. The PST files will be repaired and the error will be resolved.
We hope that you are now relieved and would like to hear from you if the article has helped you. Drop us a comment below if you have anything to say. If your Outlook is working fine now, it means add-ins are the culprit.
So, we have produced this list of general things to try to resolve your problem in Outlook. Read on to find out how to fix common Outlook problems below. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. If you can't receive new email messages, there are several troubleshooting steps you can take.
Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. When reaching this point of the guide, the issue most likely also occurs for other users on the computer. This means that the issue is not caused by a configuration setting but by an installation error. When your mail profile is damaged, Outlook often fails to start as well or you’ll find yourself encountering one error after the other.
If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 before contacting the Microsoft Community for further help. She writes tech tips, tricks and tutorials to help people solve computer, PS4 and mobile problems. If you see a .pst file instead, skip this fix and check fix 6 below. Launch the recovery assistant if you've tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer.
You Outlook repair tutorial can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above link is for desktop Outlook for Windows.
However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes. Therefore, you can try disabling unnecessary add-ins to stabilize Outlook and its workflow. For that, we first need to find out which is the Outlook repair tutorial faulty add-in by running Outlook in Safe mode. This means Outlook will run with limited features and without any add-ins enabled. After that, Outlook will check for and install any available updates.
To effortlessly change your settings so that your inbox looks the way you want it to, see Personalize your new Mail experience in Outlook.com. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. If you manually type in the secondary connected account email address in the “From” field, the email is sent as “On behalf of” your primary Outlook.com account. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com.
After the update, reopen Outlook to see if it can work correctly. The free manual solutions to fix Microsoft Outlook keeps shutting down ends here. Now, let us move into the solutions to fix the issue of MS Outlook. The only other change to the Exchange Server was a certificate update for IIS. This is a standard DigiCert wildcard cert that we have replaced every year with no issues.
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