The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.

You can try sending them a direct message (DM) by clicking the envelope icon next to the Follow button. Alternatively, you can create a new tweet and tag them in your message to get their attention. A new tab will open, allowing you to chat with someone from the Outlook customer service team. Explain your request and they’ll give you an answer within a few minutes. Simply call the number, follow the prompts, and explain your problem.

The app integrates well with other cloud services, so storing files in other online storage apps like Dropbox is easy. Plus, you can safeguard your messages by toggling an App lock in your settings. Just note that if you are a frequent app user, you cannot import and export PST files inside the app. We can teach you how to repair a corrupted file, but to prevent it from happening to other files, we recommend investigating the root cause of the corruption. In that case, you may need to take harsh steps to email recovery and repair remove it, as leaving it unattended can harm system files and exploit sensitive information.

If you’ve tried everything and Outlook still isn’t working, it might be time to use a trusted and automated Outlook data file repair tool. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File.

As an email client ourselves, we have a clear idea of what a desktop app can do to give you a healthy email recovery and repair relationship with email. We are dedicated to providing a clean, user-friendly, email software that is easy to personalize to your workflow. The reasons can be a large size of the mailbox, an outdated version of the software, conflicts with antivirus software, and many more. Deepak Singh Bisht is a dedicated IT professional with over 11 years of experience, is a key member at SysCurve Software for the last 6 years. His expertise lies in email migration and data recovery, with a focus on technologies like MS Outlook and Office 365. Deepak, who also delves into front-end technology and software development, holds a Bachelor's degree in Computer Applications.

Verify your internet connection and confirm there are no outages in your area that could be affecting your connectivity. Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. Some users may not be able to empty their Deleted Items folder. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user.

Also, ensure that a reliable and trusted vendor provides the Antivirus program you are using. A good Antivirus program has no compatibility issues with Microsoft Office applications. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. This kind of error usually indicates some issues on the disk where your Outlook PST file is located.

The SysCurve tool, in particular, stands out for its ability to repair corrupt PST files efficiently, offering an accessible solution for both technical and non-technical users. Its compatibility with older versions of Outlook and its user-friendly interface make it a versatile option for various PST repair needs. A safe approach to repair Outlook data files involves initially trying manual methods such as exporting data to a new email recovery and repair PST file. This method can often resolve issues without any data loss. Additionally, if these manual techniques are insufficient, you can use tools like the Outlook PST Repair Tool to repair PST files.

If you do not see the files in the default locations above, you can use Outlook to identify the file location. Your Outlook Data File might be corrupted because of incompatible add-ons running in Outlook. Along with that, it will be helpful to keep your folder structure safe.

The manual method is useful, but it has several drawbacks, whereas the automated tool resolves your problem with the help of a reliable tool. If SCANPST.EXE finds errors, select the 'Make backup of scanned file before repairing' option, choose a backup location, and click 'Repair' to begin fixing the file. PST files are the backbone of data management in Microsoft Outlook. They are fundamental for the smooth functioning of Outlook, ensuring that your email communications, appointments, contacts, and other data are stored securely and are easily accessible.

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