Security verification messages are sent in the language of your account when the security info email/phone number was added. We won't ask you to verify your security info every time you sign in. Occasionally, we might ask you to check it again—for example, if you haven't signed in for a long whil

In those 2 times we have user sign back in via OWA first then Outlook, and also the reverse order. There are a number of possible credential loop in Microsoft 365 explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to yo

From sync errors to sign-in challenges and collaboration setbacks, these common Office 365 troubleshooting techniques can restore service quickly. Devices sometimes keep using cached passwords even after a successful sync. If there’s a delay, we manually trigger a password sync using Microsoft Entra Connect. Waiting a few minutes after changing the password often clears up short-term sync issues. We look at audit logs in the Microsoft 365 admin center to see when and where the password changed. That tells us if the new credentials made it to the cloud director

If anyone finds a more permanent solution, I would appreciate it. It seems like something went wrong on Microsoft update and they might recall it or fix it, so we might need to wait untill that. Running the /resetnavpane command removes all customizations to the navigation pane. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your emai

A vast community of Microsoft Office365 users that are working together to support the product and others. We understand this can be frustrating and disruptive, but here are some of the reasons behind blocks, and guidance on how to overcome them. If none of the recommendations on this page have resolved the problem, you can contact the IT Service Desk for support. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor

I have 'single sign out' enabled on my saml auth profile. Try going here and looking a the specific users, check if they are set to disabled. Mark @accountprotection.microsoft.com as a trusted sender to receive your verification code in your inbox. Outlook still keeps prompting ONLY with the old school grey box. It's indicating that the MFA must be done, but nothing's opening/prompting for it. OWA, Windows sign-in, and Outlook mobile app proceed to the MFA registration and/or credential loop in Microsoft 365 us

Please try signing in using all your personal email addresses in case you bought Office using a different email address. If you're at work or school, you may need to log credential loop in Microsoft 365 in using your work or school account instead of your personal email account. If Office still won't activate, choose your Office version for additional troubleshooting help. To restore all features of Office, you'll need to fix the problem that's causing activation to fail. Environment has been stable for some time, I am now experiencing an Office Product Activation fai

If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool. This software allows users to process numerous OST files at once without any size limitations. Moreover, it maintains the credential loop in Microsoft 365 folder hierarchy and metaproperties of the data when processing Outlook data files. This tool also helps users fix Outlook syncing issues by repairing OST or PST files and syncing the data smoothl

You'll see “We couldn't find any Office products” if you use the wrong address. A vast community of Microsoft Office365 users that are working together to support the product and others. Activation can fail if you have multiple copies of Office installed. Let's uninstall any versions of Office you aren't using before we continue to troubleshoo

After deactivating Office on another device, you should be able to activate it on your current device. If you're using a firewall from another manufacturer, visit the manufacturer's website credential loop in Microsoft 365 for information about how to temporarily disable the firewal

Randomly still getting the 'can't find this page' error upon first connection.. credential loop in Microsoft 365 When you close it and reconnect, it then goes through as expected. It's also intermittent, sometimes goes in first time round.. Other times get the error, close the window, reconnect then it works. Disconnected and reconnected (no MFA second time round) so will wait an hour and see if this prompts for MFA agai

You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. If the in-box Program cannot fix the corrupted Outlook PST files, you can also try Wondershare Repairit for Email. It is a powerful and almighty software that can be applied to fix corrupt Outlook PST files in any scenarios. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normall